Proactive IT Support Plans

Proactive IT Support

Viruses, hackers and other network risks feed on outdated computers and servers by leveraging vulnerabilities that exist, resulting in:

virus contaminations
security breaches from outside invasions
software bugs
incompatibilities between applications and operating systems
avoid these problems with a proactive IT Support schedule and ensure your computers, software &network
hardware are fully operational at optimum performance levels.

The Greatest Challenge of IT

The greatest challenge of any IT system is keeping it up-to-date. By implementing a Proactive IT schedule you will be able to better organize and monitor your entire network and detect system weaknesses before they become a problem.

Help Boost Productivity, Performance & ROI

A proactive maintenance schedule will allow you to experience maximum system reliability while making the most of your existing system. Some benefits include:

Productivity - proactive IT support is an easy way to reduce the risk of downtime.

helps keep your network uptime at it’s highest - up to 99.9%
detect system weakness before it becomes a problem

Performance - updating computers, servers, routers and firewalls is the key to a well-run, compatible infrastructure.

increase network reliability
improve quality of service

ROI - (Return On Investment) proactive IT support resolves network, server and desktop issues before they reach crisis level.

reduce maintenance costs
gain control of your assets

Other Benefits

increased network reliability
improved service quality
reduce maintenance costs
provides platform for future testing applications
maximizes performance & availability
peace of mind

Accel Computers Proactive IT Plan

We developed our Proactive IT plan to be highly flexible and able to meet individual system requirements.

An Accel Computers Representative will meet with your top officials to help determine which network components need regular maintenance and how often. Our Proactive IT schedule includes:

Desktops/Workstations:

virus updates
Windows service packs
Windows updates, including security fixes

Servers:

virus updates
operating system (OS) service packs
application server service packs (database, email server etc.)
event log evaluation
security hot-fixes
data recovery (test data backup)
overall server health & stability

Firewall/Router:

firmware/IOS updates
security log evaluation

Your IT budget can either be spent in a reactive way, putting out fires and smoothing out bugs, or in a proactive way to prevent problems from occurring in the first place.

Accel Computers Technical Consultants will work with your current IT staff or take the place of a non-existing IT department.